FREQUENTLY ASKED QUESTIONS

1. WHAT IS THE SHIPPING COST AND WHAT IS THE DELIVERY TIME?

Shipping information

  • Free shipping: For purchases over 399 SEK.
  • Shipping cost: SEK 49 for purchases under SEK 399.

Order processing

  • We process your order on average within 1-2 days (packing and preparation for delivery).

Delivery time

  • After treatment, delivery takes an average of 6 -10 days.

Other

  • During holidays, higher pressure may lead to minor delays - thank you for your understanding!
  • If you have any questions, you are always welcome to contact us:
    • E-mail: info@astridjewelry.se

We always strive to deliver your products as quickly as possible!

2. HOW DO I BEST CARE FOR THE RINGS?

Taking proper care of your jewelry is important to ensure it retains its shine and beauty over time. If you don't take care of your jewelry, it can easily become discolored and oxidized. Here are some tips and guidelines on how to best care for your jewelry:

  • Store correctly: Keep jewelry in separate bags or compartments to avoid scratches and contact with air that can lead to discoloration.
  • Avoid chemicals: Remove jewelry before using perfume, lotion, or hairspray to prevent discoloration.
  • Protect against moisture: Remove jewelry before bathing, swimming or exercising to avoid oxidation.
  • Clean regularly: Use a soft cloth to wipe the jewelry and, if necessary, clean with mild soap and water.
  • Handle with care: Be careful when putting on and taking off jewelry to avoid damage.


3. WHAT ARE THE RINGS MADE OF?
Our jewelry is made exclusively from high-quality sterling silver and stainless steel, carefully selected to combine strength with elegance. This exclusive combination of materials ensures that the jewelry retains its shine and durability over time, while being affordable and gentle on the skin. When our jewelry is adorned with crystals, we use cubic zirconia, which adds a radiant shine and sophisticated elegance to each unique piece.

4. CAN I ADJUST THE SIZE OF THE RINGS?

All rings without a size selection are adjustable.

5. I HAVE NOT RECEIVED ANY CONFIRMATION OF MY ORDER. WHERE IS MY DELIVERY?
Our emails can sometimes end up in your spam folder. Please check there and move the emails to your priority inbox to ensure you don't miss important information in the future. In the delivery confirmation you will find a tracking number where you can track your delivery. If you still can't find anything, please contact us at info@astridjewelry.se  then we will be happy to help you further.

6. WHAT ARE THE BENEFITS OF YOUR JEWELRY?

  • Diverts focus from anxious tendencies
  • Safe and healthy alternative to other harmful habits
  • Discreet way to manage stress and anxiety in all situations
  • Spinning, sliding, or rotating the ring offers a distraction from anxious thoughts and tendencies


7. HOW DO I CHOOSE THE RIGHT SIZE?